


Jeff, his wife, and their two teenage boys live in a 3-bedroom detached house on Western Avenue in Bournemouth. As an advocate for sustainable living, Jeff was keen to reduce his carbon footprint — but he also wanted a system that could genuinely keep the whole house warm and cut energy costs.
In 2023, Jeff made the switch from a gas boiler to a Mitsubishi 11.2 Kw air source heat pump with a 250 litre hot water cylinder, supported by the £7,500 Boiler Upgrade Scheme.
“I’m over the moon. The system is quiet, keeps the house evenly warm, and there are no cold spots. I was hesitant at first, but now that we’ve had it through all four seasons — I’m a convert. Even without insulation upgrades, it’s more than enough.”